Privacy Policy

This Privacy Policy describes how Sontay Body Shop & Paint collects, uses, and shares personal information of users of our website, sontaybodyshop.com, and our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, email address, and phone number.
  • Vehicle Information: Vehicle make, model, year, and VIN.
  • Payment Information: Credit card details or other payment information necessary to process transactions.
  • Usage Data: Information about how you use our website and services, including IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.
  • Communications: Records of your communications with us, including emails, phone calls, and contact form submissions.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you provide information to us through our website, contact forms, phone calls, or in person.
  • Automatically: Through the use of cookies, web beacons, and other tracking technologies when you visit our website.
  • From Third Parties: We may receive information from third-party service providers, such as payment processors and analytics providers.

3. Use of Information

We use your personal information for the following purposes:

  • Providing Services: To provide auto repair and paint services, process payments, and manage your account.
  • Communication: To communicate with you about your service requests, appointments, and updates.
  • Marketing: To send you promotional materials, newsletters, and other marketing communications (where permitted by law). You can opt-out of receiving these communications at any time.
  • Improving Our Services: To analyze usage data and feedback to improve our website, services, and customer experience.
  • Legal Compliance: To comply with legal obligations and respond to legal requests.

4. Sharing of Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing agencies.
  • Business Partners: Partners who collaborate with us to offer services or promotions.
  • Legal Authorities: Government agencies, law enforcement, or other legal authorities when required by law or to protect our rights.
  • Affiliates: Our subsidiaries or affiliated companies.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Sontay Body Shop & Paint
7621 NW 34th St, Bethany, OK 73008
(405) 549-4191